Privacy Policy

Scope

This Policy explains how Twinkling Bliss Global Learning Summits ("we", "us") collects, uses, and protects personal data of delegates, authors, speakers, sponsors, and website visitors.

Data we collect

• Identity and contact: name, email, phone, affiliation, role
• Transaction data: ticket details, invoices, payments (processed by secure providers)
• Content data: submissions, abstracts, reviews, session materials
• Usage data: pages visited, device type, approximate location

Purposes of processing

• Event administration, registration, and access
• Peer review and publishing workflows
• Customer support and service communications
• Security, fraud prevention, and compliance
• Analytics to improve content and user experience

Legal bases (GDPR)

• Contract: to deliver registration and event services
• Legitimate interests: event security, service improvement
• Consent: optional communications and cookies
• Legal obligation: tax and regulatory requirements

Retention

We keep data only as long as necessary: transactional records up to 7 years; program records and proceedings for archival and citation purposes; support emails up to 24 months.

Sharing

We share limited data with processors who support our services (e.g., payment, email delivery, analytics) under data processing agreements. We do not sell personal data.

Security

We apply encryption in transit, access controls, least-privilege principles, and regular reviews aligned to ISO 27001 practices.

International transfers

When transferring data internationally, we use appropriate safeguards such as Standard Contractual Clauses.

Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

Your rights

• Access, rectification, deletion, and portability
• Restriction or objection to processing
• Withdraw consent at any time for optional processing

Contact for privacy

Email: [email protected] · Address: Level 11, 530 Collins Street, Melbourne VIC 3000, Australia · Phone: +61 3 7010 9523

• Personal data: information relating to an identifiable person
• Processing: any operation performed on personal data
• Controller/Processor: as defined by GDPR

Cookies

We use essential cookies for site functionality and optional analytics cookies with your consent. See our Cookies Policy.

To exercise your rights, email [email protected] with details of your request. We may ask for reasonable identity verification and aim to resolve requests within 30 days.